Your Privacy, our priority

Safe guarding your privacy and information, every step of the way

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used through our website and services. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our terms & conditions and privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website. By continuing to use the website, you are agreeing to our Privacy Policy and Terms & Conditions.

Who we are

Our website address is: https://www.frontierforesights.com/

What personal information do we collect from the people that visit our website or app?

When accessing or registering on our site, utilizing our services, or placing an order through one of ours or our affiliate client stores, as and when appropriate, you may be asked to enter identifiable information including without limitation your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, open a support ticket, or enter information anywhere on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
  • To improve our website in order to better serve you;
  • To allow us to better service you in responding to your customer service requests;
  • To administer a contest, promotion, survey, or other site feature;
  • To quickly process your transactions;
  • To ask for ratings and reviews of services or products; or
  • To follow up with you after correspondence (live chat, email, or phone inquiries).
What personal data we collect and why we collect it
Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images or videos to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Any submission of any type that is submitted via any of our forms present on the website.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information or when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
  • Help remember you on our site and process the items in the shopping cart, for example;
  • Understand and save user’s preferences for future visits; or
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
If users disable cookies in their browser:
If you choose to disable cookies on the site, it may turn off or disable all or some features or functionality.
  • If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we will also set up several cookies to save your login information and your screen display choices. If you log out of your account, the login cookies will be removed.
How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Third-Party Services

We use third-party services that may collect data, such as analytics providers or advertising partners. These third parties have their own privacy policies addressing how they use such information. For example, Google Analytics, Facebook Ads, etc

Your Rights

You have the right to:

  • Access the personal data we hold about you;
  • Request correction of any incorrect or incomplete data;
  • Request deletion of your personal data;
  • Object to the processing of your personal data;
  • Request restriction of processing your personal data;
  • Request transfer of your personal data to another party;
  • Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise these rights, please email us at: postman (@) frontierforesights.com

Legal Basis for Data Collection

We collect and process your personal data based on the following legal grounds:

  • Your consent;
  • The performance of a contract with you;
  • Compliance with legal obligations;
  • Our legitimate interests, which include improving our services, marketing, and fraud prevention.
Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example:

  • Comments and their metadata are retained indefinitely.
  • User profile information is retained as long as the user account is active.
Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption of sensitive data using SSL technology;
  • Regular malware scanning;
  • Access controls to limit access to your personal data to authorized personnel only.
International Data Transfers

If we transfer your personal data internationally, we ensure that appropriate safeguards are in place to protect your data. This includes using standard contractual clauses approved by the European Commission or other mechanisms that comply with applicable data protection laws.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the ‘last updated’ date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can email us at postman @ frontierforesights.com or visiting the contacts page on our website: https://www.frontierforesights.com/contact/

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